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Review of Holiday Inn Guildford

Charging a high class price for an average hotel. ...

Charging a high class price for an average hotel. The rooms need refurbishment and the staff need to pay more attention! Asking for salad without dressing can't be unusual but a salad smothered in dressing was delivered, the bath wasn't working, the hand basin taps were so loose they could have come off at any moment, the heating system in my room was faulty but a heater took over 2hours (plus a prompt) to arrive......these are all little problems but enough of them add up to make a less than acceptable stay.