Samuel Strayer Review of Boulders Resort and Golden Doo...
Very nice resort on the edge of Scottsdale. Just e...
Very nice resort on the edge of Scottsdale. Just enough outside the city to actually see the stars at night. The pool is nice and cool, with a pretty sweet waterfall. Was able to take some nice photos of the boulders, a charcuterie board my girlfriend made, and a timelapse of the boulders, you can even see the stars!
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My girlfriend and I visited the resort over Labor Day weekend. The resort was not packed, that was nice given the current pandemic. However, it seemed that they were lacking in several areas of service and upkeep of the resort.
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1) The spa was closed due to COVID, HOWEVER the pools remained open. Why? Wouldn't the pool be just as bad? What logic is this? Masks were not even enforced, so this makes no sense to me at all.
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2) Room service was not available due to COVID... Restaurant take-out was still available, and pool-side drinks and food was also available. How is room service not okay, but take out is, let alone being served at the pool?
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3) Given points 1 and 2, it does not make much sense that they insist on using their taxi/shuttle service. There is no parking near the rooms, you have to walk or be ferried via golf carts. This isn't really a complaint per se, just like to point out the ridiculousness of what constitutes a "safe" COVID precaution whereas others are not-safe.
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Seems like you pick and choose what is open and what is closed. What institutes something be closed yet allow it in another form? Is one really safer than the other? Everyone at this resort has already decided the risk was worth it to come out. Wear a mask, disinfect, observe good cleaning and sanitation and re-open every amenity for the guests.
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Guess it is no surprise that maintenance on the property has taken a back seat given the current pandemic.
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There were multiple pathway lights that were out on the golf cart paths and rather a lack of lights in important / critical areas. The stairway/path system from the North Casitas to the pool after dark is downright dangerous. There were lights that were out and the moon wasn't bright enough to light the way up or down some sets of steps.
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My girlfriend tripped twice during our stay. She tripped on the descent of the steps from the North Casitas to the pool. Then she tripped on the steps outside of the hot tub. Luckily, she's young and agile enough to catch herself/brace the impact and she was not hurt, just startled.
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There is very minimal lighting which I understand bodes to the ambiance of the resort and the boulders. However, they really could use dim low/non intrusive lights in more important areas for the safety of their guests.
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My recommendation: If you are of older age take a flashlight if you plan to leave your room past dark. There were several areas lacking lights and there are even lights that are burnt out and have not been changed. I would hate for anyone to fall and take a hard blow, quick way to ruin your weekend getaway.
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See my photos: Steps at the pool/hot tub at night with and without flash; Room is bright at 7am, shutters don't keep light out; excellent boulder view.
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