Ana Chau

Review of Arnel Management Company

I have been living here for almost 9 years. My ce...

I have been living here for almost 9 years. My ceiling got collapsed 1 time and leaking so badly 3 times up to date. My kitchen floor was flooding but Arnel property management didnt do a roof repair or replacement. It happened 2 times on Thanksgiving in the last 2 years and it is happening now. All they did was just patched and painted the ceiling wall. I kept telling them it is the roof issue, they need to repair it but they didnt. Now it is leaking everywhere and I have to stay up all night to drain out the water. This is so dissapointed. Last Thanksgiving, they got notified but didnt take action until 2wks after and again just patching up the dry wall. They knew the real issue but didnt want to fix it. My mom is 70 years old. She tripped, fell and sprained her ankle last year because the floor was wet. We are too nice not to sue them.