The service visit was great in every respect and I...

The service visit was great in every respect and I have only one issue: I complained about my hood not popping up when I pulled the release on the inside of the cabin. I checked it again before driving away and showed my service advisor what my problem was: we could not open my hood! My svc advisor got the tech to come out to address the issue; he hit his fist on the top corner of the hood and it popped up and he says sometimes it sticks in cold weather; I accepted his answer at the time (I ll remember his technique for popping open the hood) and left because I wanted to take advantage of how quick and efficient the whole process of getting my car serviced had been...kudos Toyota of Richardson! But later when talking about the experience with friends I realized that I should ve gotten something done about the hood. I ve had it stick in hot weather too... I think something needs to be lubricated so that it s not sticking any time; my previous Scion IQ never got stuck!