K

Kristofer Epps

3 years ago

My wife and I come to Orlando at least once a year...

My wife and I come to Orlando at least once a year for the past 5 years. I like how efficient the airport itself is BUT the security check attendants have awful attitudes nearly every time we come here. No one explains where to go or what to do. Then they proceed to give you a hard time for not knowing. They also feel the need to make snide remarks because(at least from what I can tell) their position gives them a superiority complex. The airports needs to train their personnel better in handling people. In particular, not letting their position get to their heads. I don't want to deal with this airport for a long time until some change is made.

*Details on the most recent situation**
Female TSA (who looked about in her 40s)
Doesn't explain what to do and rushes us(it was early morning and not busy). Once were done the bag/electronic check, she asks my wife to push the bags through the xray (just 3 small bags, and my wife was on the end closest to it) wife pushes them through and she tries to scold me by saying "chivalry is not dead ya know" my patience was gone and I shot her a mean look to let her know to back off. Seeing I'm upset she laughs it off like it was a joke then says it again once I walk away.

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