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Evlyn M

4 years ago

For the times that I came, I had services for the ...

For the times that I came, I had services for the least acceptable. This morning, May 13th, I come early in the morning to consult a doctor to remedy my sleep disorder that has lasted for a month, which can become a health problem for 4 hours a night and that is based on studies .

I had palpitations and it was very unpleasant! Especially when the nurse had to take my pressure and she had to start again ... I did my best to cooperate and then I had to go to another room taking a series of my pressure in a machine that was probably high, by being in panic crisis and that I managed somehow to keep calm.

Obviously, I was going through a period of stress these days. The wait of 2 hours seemed long. Finally, I see Dr. Hanna Zakaria. She told me to fix my problem in my head and find a way to manage my stress and that it will cure my sleep problem. I was given a prescription of 10 pills against anxiety and a recommendation on paper to consult a speaker and thank you good evening! She was in a hurry to leave.

I can understand that there are many more patients as the waiting room was filling up and there were a lot of patients waiting.

I am not satisfied with their service and the exchange with Dr. Zakaria, especially when it comes to solving long-lasting sleep problems and the stress it causes and that it does not cause long-term health problems. term.

Hoping that my comment was very constructive because the full-service Medical Clinic badly needs improvement for good customer service and to treat patients.

Just because it is a health facility covered by the Quebec Health Insurance Board (RAMQ), it should rhyme with poor service, is not it? In short, I will not return to this clinic until it has been improved.

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