Third year return was disappointing.

Third year return was disappointing.

They upgraded our room, complimentary of course, but it ended in such a neutral experience. No garbage cans in the room, no tissue paper and the bare minimum towels- three for a family of four.
Called the hotel concierge and advised. No one ever came.
The happy hour was not very happy. They did not have much snacking options. But the bartender was amazing.
One thing that we did enjoy was Chef Roscoe and his exceptional demeanor. He was very easygoing and accommodating even though he was making multiple people s breakfasts.
We most likely will not be returning since the rate is comparable to the other hotels in the area and we need someplace that will help us feel like it is a home away from home.