Paige Houser

Review of Kenny Ross Ford South

Absolutely infuriated with this place. We traded i...

Absolutely infuriated with this place. We traded in a truck to buy a used car here and they failed to make the payoff payment for the trade-in. The bank says the dealership never sent it and they say they did. After MONTHS of dealing with this, they have washed their hands of it because the payoff was finally made (3 months late), however, my perfect credit is now screwed because it reports a late payment. The bank won't remove it because the dealership can't (or won't?) prove that they made the payoff on time. If you trade in a car here, you should probably keep paying on it until you're sure they did their job, because everyone has the ability to pay two car payments for three months, right?!