Rooms at Russ Tower is beautiful. Overall it's too...

Rooms at Russ Tower is beautiful. Overall it's too busy and smokey. They need to work on the front desk as we found the problem we had was not solved. They gave us a run around. We paid extra for teo breakfast buffets for 8 days and never got it. They didn't send us a shuttle when we arrived. It took us has an hour to check in.