J

Jessica Lauren

3 years ago

absolutely the worst company to work with. We reac...

absolutely the worst company to work with. We reached out to them to pay off the collection and wanted an email confirming it would be removed from our credit. That was on a Friday. She told us it would take 2-3 business days. Okay, fine. On the third day, Tuesday, we called and they had the wrong email address. She confirms she would be sending it right away. They didn't. We call today, Wednesday, and they say because we put a different email in, that it would take another 2-3 days. They are quick to take the money out of our account, but god for bid they send a quick confirmation email so we can get our preapproval for a house!!! HORRIBLE.

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