Nancy Zazzaro

Review of Climate partners

Mark was the one bright spot of my ordeal. He diag...

Mark was the one bright spot of my ordeal. He diagnosed an issue with my external dryer vent. A vent tech with special tools was supposed to come out and fix it. The second tech didn t fix it. That tech claimed that he did fix the vent and that my vents were clean. I continued to have the same problem of water leaking from my dryer. Since I was told the outside venting was fixed and my vents were clean I called an appliance repair person. $80 I didn t need to spend. The repair guy told me my dryer is fine and it s a vent problem.
Mark came back and spent hours working on and correcting the issue. He is so nice and personable. He truly cares and it shows. He s a great person and I am so thankful he was able to help. This continuing issue needlessly dragged on due to the second tech and cost more money than it should. But Mark made it bearable. Mark is truly awesome. He is very knowledgeable and it s a pleasure to work with him. He deeply cares and it shows.