Johnny

Review of Malnove Incorporated

Their check in and unloading process for rollstock...

Their check in and unloading process for rollstock is laughable.
The receiver sent me to the east dock, then the unloader ignored me for 15 minutes while I stood at the door and rang the bell as instructed. He finally told me that he had gone to lunch.
After about 20 more minutes had elapsed, I went back to the door and waited patiently. The unloader walked to the dock door, acted clueless, and asked me what I wanted.
Well, I'm standing next to a trailer, which is backed up to the dock, and I'm holding shipping papers, what did he think I was there for?
I don't know if he's rude, purposefully obtuse, or truly clueless, but he's painfully slow at unloading.