Carolyne Wilding

Review of Hyatt Regency Albuquerque

Nothing short of excellence! I stayed here for the...

Nothing short of excellence! I stayed here for the USA Weightlifting American Open event; it was the host hotel. I utilized the valet service upon arriving, was greeted very professionally and warmly. Front desk reception was equally courteous and very quick. Room was nice, as expected of a Hyatt, however there were a few extras to speak of. First, they had my requested refridgerator in room, there were 3 bottles of free water (huge bonus), and a single cup Keurig coffee maker with caffeinated and decaffeinated k-cups. Everything was clean and in good working order, bathroom stocked with basic amenities, very spacious. Plenty of hot water, not safety controlled warm water like a lot of hotels now. Individual climate control in room, again, unlike a lot of hotels now where you can't adjust. They had their sauna set aside for our use, which was really nice, considering our event. I would say this is the only area I could suggest improvement, the sauna was at 100 degrees, normal temps would be 150-200 degrees, so it wasn't useful in cutting water weight (there were no instructions or controls immediately identifiable). There are a few shops downstairs near lobby to include a Starbucks, a Keva Smoothie, and gift shop. They had a restaurant ground floor which has an impressive breakfast buffet for 20$ - well worth it for the options! James, our server was memorable - very pleasant and fun, perfect amount of customer service interaction! Thanks James! Hotel right across from convention center so it was super accessible to event, loved the ease! I highly recommend staying here if in the area!