The front desk clerk wasn t very helpful. We had a...

The front desk clerk wasn t very helpful. We had a wedding at 4pm and had called beforehand to ask if they could try and get us in early. They said they would try their hardest, but lacked in actually trying to get us in our rooms. I had to get ready in the woman s locker room and my boyfriend in men s. There s a sauna in there and it s next to the pool so the whole time we were sweaty. Front desk then said our room had been ready 15 min before and failed to call us. Never coming back again. Awful service.