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Andy Vicary Review of Pullman London St Pancras
I always love this venue .. I have meetings often ...
I always love this venue .. I have meetings often here and have attended events .. it has a great convenient location .. the decor is great .. BUT the service is Rubbish .. and that is what is disappointing .. the bar and restaurant have diabolical front of house management and this feeds down into no service .. dirty cups and glasses left on empty tables .. managers who stand around chatting whilst guests are awaiting service .. idle conversation NEVER makes money .. Service makes money ..
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