Tony Miller

Review of Hudson Nissan in Charleston SC

Very disappointed!!! I purchased a used Tahoe on 6...

Very disappointed!!! I purchased a used Tahoe on 6/18/12(Sales- Michael Moss). I was told there was a second key and a remote. My wife had to return the following day to have the vehicle cleaned and at this time she would be given the key and remote. When she returned the remote was given to her and the key needed to be found. Michael told her the seat couldn't be fixed that day and she would have to return onThursday. He would call her within the hour with the time. He never called. So Thursday, Michael calls my wife and asked where she was. My wife told him she was on the way down. Michael Moss told her she was told to be there by 10am. He never called and told her anything. He then told my wife that there is no second key. At this point, I took over for my wife and called Mr. Jordan( Sale Manager). I told him what was going on and how unprofessional Michael Moss was being. Mr Jordan told me he would personally take care of this and that there was a second key cause he was the one who did the trade on the vehicle. So after days of promises of finding the key with no luck..... Michael Moss calls me today(6/28/12) telling me there is no key. I told Michael he owes me a key and he tells me basically he owes me nothing and he never said there was a second key. Thats odd, the Sales Manager knows that there was a second key. Now I wonder where or who might have this key????? I called Mr Jordan today and told him how I feel. He told me he would take care of it again( we will see). Still have rude sales and no key. Its a shame since, years ago my wife and I tried to buy a vehicle from this dealership and had problems then also. We gave it a second try and it failed again. My father was in the car business in this town(35 years) and I am a native to this town with 90% of my family here. I will also tell them my feelings on this dealership. My best advice, MAKE SURE YOU HAVE IT IN WRITING AND SIGN NOTHING TILL ITS IN WRITING!!!!!!!!!! They are not your friends!