I will agree with those saying that they feel mist...

I will agree with those saying that they feel mistreated by this department. It is my belief that the number of complaints on this site justifies harsh legal investigation. For example, charging people for money they never receive? Charging "overpayment" fees on vouchers that are 3 weeks late being reviewed and over 60 days after being paid? Or to completely disregard vouchers for weeks when the requirement is to complete them and review them weekly? Demanding timely vouchers that are ignored for weeks? Or perhaps consider the documented and irrefutable facts that according to Indiana's own letters sent to their "beneficiaries" it is Indiana who makes the mistake of over payment while the responsibility to pay the ACH fees on returning that money from a card that Indiana can revoke is the responsibility of the citizen? Let alone these ludicrous problems. If the customer "support" of this agency was used by any business in america, they would be summarily and immediately terminated as an agency.

I feel treated as if the money that I and businesses pay into this program is seen as a charity. I feel ripped off, scammed and lied to. Unemployment is not a charity and is not welfare. My earnings and the businesses pay into this program and I expect to be able to draw upon it without being treated like a miscreant when out of no choice of my own I am found unemployed. Clearly, that is not the perception of Indiana - a fact that I will most assuredly take into consideration in all of my future public and private dealings.

Bluntly put, working with this department has proven to be utterly useless waste of my time and an absolutely horrible reflection upon the state of Indiana. I will gladly offer my case as evidence in any class action lawsuit brought against Indiana so that others will be treated with the dignity and integrity due them. As for me, I wash my hands of this agency and seek a permanent and irrevocable termination of any and all relationship that I have with it.