Hola,

Hola,

Room 1412.
Beach Rotana nice hotel, offcourse good and bad is available in all dictionary,
So let me explain our journey in beach rotana.
We stayed for 3 night, first will start from booking.
My brother booked for us on phone with reservation i belive later we called for more details and confirmation, we confirmed that we are 2 adult and 2 child and we were informed on phone that room is classic suite however when we physically checked in counter said your room is small better to pay extra to get bigger room with sofa cum bed or you will pay for extra bed for child, and also he informed that we do not have any classic suite , my 1 child is 9 years old and other is not completed 2 years well we paid extra for bigger room without looking other room and trust me room is not big which is called premium suite, but it is fine sofa cum bed was helpfull.

1) And staff who was there on counter his name was dipesh he dint inform us about break fast that it is alacarte pattern not buffet, later when we went to him that we are not happy with the alacarte pattern, he said all hotels are without buffet we came to beach rotana we dont know about other hotels . However we cancelled and he promised that amount will be reversed in our bank or we will get cash while doing check out.

For BEACH ROTANA ABU DHABI MANAGEMENT.
Communication of DIPESH as a assistant manager we dint find it polite, he was more straight, he should understand we are guest. Instead of saying all hotels are without buffet you should say, OHH MY APPOLOGY, I FORGOT TO MENTIONED IT TO YOU GUYS and then question what is there you dint find good in break fast and try to update to management.
Well all the best Mr Dipesh. Try to be UNIFORM in you service to all the guest.

2) TV in room need to be bigger it is very small.

3) sofa cum bed is dirty with marks need to clean. Photos attached

4) swimming pool, beach and kids swimming pool is very nice big.

5) most of the restaurant were closed due to pandemic so couldnt try.

6) we tried coffee in cafe and tried their strawberry tart both was totally waste of mo ey, tart is tooooo small and was not fresh at all and coffee was less coffee and more foam .

7) breakfast we had taken buffet, but we were surprised when they said there is no buffet and you can choose from menu like alaacarte. And few foods were not fresh even though it was hot but not fresh like hash brown, pan cakes, watermelon juice was stale, over all we dint enjoy however omlette have diffrent story avoid it. Ganesh who was serving us was nice and calm thanks to him.

8) kids playing room age limit is there.

9) over all the stay was value for money, it was worth spending 300 Aed for a premium suite. However i would suggest if price is higher than 300 AED or 350 AED then you should explore more options. (SPECIALLY FOR A STAYCATION)

Thanks BEACH ROTANA.
ALL THE BEST.