C

Cherie
Review of Herndon Family

3 years ago

I normally see Dr. Cooper I had to see a new docto...

I normally see Dr. Cooper I had to see a new doctor this time however this turn into a horrible experience.

I normally see Dr. Jason Cooper whom I prefer and trust however he is always super booked. Since I was overdue for my physical I chose Dr. Mina Scott. I was impress with was her thoroughness in paperwork. I left with my blood test order in hand. I wasn't pleased that I had to recite my medical history because my records per Dr. Scott wasn't transferred over to the new system.

To my surprise my physical was billed as a physical and a sick visit. Not sure why I as always came with a list of routine bloodwork that I wanted. She checked my temperature and blood pressure. Didn't check my neck to feel my thyroid nor my reflexes. She sat behind the computer most of the time. I figured well it's a physical. I guess that's fine. But to bill me for a sick visit and she didn't check anything else??

Most doctors respect their patients and will disclose this. It isn't about the money more about principle. I feel with her it's more about money and not about patients well being.

My insurance doesnt require referrals. She wanted me to come back in just to tell me to see another doctor??? Why??? I wish I saw Dr. Cooper. I have been doing to him for years and he is very patient.

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