The hotel location is nice and close to lively Pat...

The hotel location is nice and close to lively Patong Beach area. Its little more than a walk to the beach but they do have frequent free shuttle service to Patong Shopping center. From there, you can explore the nearby areas easily.

I booked the Superior Ocean View Room. 1st impression of the hotel was nice as they allowed early check-in. But first couple of rooms they initially offered were disappointing as they were having Patong area view with lots of cables and barely any view of the Ocean. After discussing with them again about the room name as "Superior Ocean View", they finally gave a room which was somewhat better. But the fact it was off season, it was easy to negotiate to change the room. Ideally I would have preferred getting right room in 1st go itself though. I wonder how people experience here during peak seasons when they are offered no choice to change the room.

Suggestion for them to classify room descriptions correctly in website.
Other than that, the breakfast was good and pool area is also nice. The staff is really helpful. The in-house Thai massage services are also great.