Laura Criss

Review of Muesing Management

Denied the ability to file a complaint with the pr...

Denied the ability to file a complaint with the president of the company.

Muesing recently took over management of the property that we have been in since 2012. They have removed all of our amenities, ie. fitness center and car wash, and have also now dictated HOW we park our vehicles. I recently spoke with Karen Tolley, CPM, and even though she said she listened to my concerns with the new policies, there was nothing she would do to change them even if all residents agreed that they overstepped their boundaries. I called the corporate office and was denied the ability to file a complaint to have it on record. They said the only person above her was the president and he doesn t handle complaints. I was even refused the president s name to send a letter or email. Absolutely dreadful company. I have filed a complaint in accordance to the Fair Housing Act and contacted the ACLU. PLEASE PLEASE PLEASE find out what company management team manages your property and if it is this one, RUN FAST AND FAR!