Jack Benzacar Review of BroadConnect Telecom Canada
Do not jeopardize your business with Broadconnect....
Do not jeopardize your business with Broadconnect. They start out as a great company. With a salesman who probably went to the Less Nessman school of sales ( No disrespect Less) Once they got the sale. The company and staff go from Hero to Zero!. They do try to fix issues but they simply do not know how. Their email and voice mail boxes are full. If you are going to use Broadconnect make sure you have a dedicated IT and or VOIP specialist on your payroll. Broadconnect has cost us thousands of dollars in lost revenue and more importantly is hurting my companies reputation as many think we are not returning calls when in reality we are simply not receiving them as we thought we would and have never been showed how to use all the options which is supposed to make running our business more efficient.
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