Alura Art

Review of Siegels Cottonwood Farms

Went here on a company outing and was questioning ...

Went here on a company outing and was questioning how well the animals there are cared for. Corporate paid for several employees to come out on a work event/outing. I went in a bit excited as I had never been to this place before let alone a pumpkin patch. I didn't have any expectations, but seeing the animals, I questioned how well they're cared for. Saw some chickens that looked like they'd been pecked to raw skin and bleeding.

In the company outing, each employee and any additional family members or people brought received a $15 Cottonwood Credit card that was orange. The HR department was not even informed that the card would expire that same day. No where on the card does it state it needs to be used the same day as the event. I went in thinking I had time to come back and use the remaining balance for perhaps even donuts at the Country Store inside.

After otherwise enjoying our time there with lots to see and do, I go home thinking I'll be able to use the remaining balance. These people are happy to just steal money from even business I work for. I think it's an awfully unfriendly customer service to have it only last the day of the event. It's only for food consumption anyways. I could understand if it lasted only till end of season, but to only have it available that day and to allow that to expire with money wasted is just stealing money from people.

I was considering buying more stuff from them because admittedly they make amazing apple cider donuts and I enjoyed their hot cider as well. I would've been interested in going back and paying out of pocket for entering as well, but after that kind of policy, I'd much rather stay away. I'll see if there's a better farm that knows better customer service than that! Very disappointing!!!