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I probably wouldn't stay again. Not terrible, but...

I probably wouldn't stay again. Not terrible, but not great. If I had a time machine, I'd probably go back and choose a different facility.

First issue was that the complimentary breakfast does not start until 7 am. I've never stayed at a hotel where breakfast wasn't out at 5:30 or 6. We usually get up, eat around 6, and hit the road. Eating at 7 puts us on the road too late. This wouldn't be a big deal in and of itself, but seriously, every single hotel (many) I've stayed at before has breakfast out at least an hour earlier so that travelers can get on the road. Breakfast at 5:30 or 6:00 am is the standard in the industry to the point where it never occurred to me that it might be different here.
I suspect the late breakfast is a cost saving measure, as a decent portion of the guest population is probably checked out by 7. Free breakfast was, in this instance, a major reason we chose this property, now wasted.

Issue #2. Our key did not work. We checked in after a long day on the road. Checked in, given keys, dragged our luggage to the room only to find that we couldn't get in. So we hauled everything back to the front desk. New keys programmed. This time, they worked.

Issue #3. Within 60 seconds in the room, which by the way was fairly nice, we heard an incredible amount of shouting and banging from the room next door. The guests there were apparently there to party and raise the dead, not rest. We gave it a few minutes to see if it was a one time thing, but it carried on, and it was apparent that our neighbors were not concerned in the slightest with anything remotely approaching basic hotel courtesy. Door slamming every minute or two, thumping noises, yelling, etc. Not going to work for us. We went back to the desk and politely apologized for wanting something a little quieter. The clerk assigned us a new room with no issue. Fantastic. Until we got to the new room. Instead of being next door to the noise makers, we were now directly across from them. It was almost comical at this point. Can't hear the banging through the wall, but still hear the door slamming every few minutes and yelling from people in the hall to people in the room. I've heard quieter tailgates on Army 2.5 ton trucks driving down dirt roads. We decided to just deal with it and probably get no sleep and stay in room #2. Not worth going back out front to the desk and looking like "those guests".

Issue #4. This one isn't a big deal, but is kind of entertaining, and not something you expect when staying at a facility named Parke Regency Premier Collection, a name that conjures images of prestige and attention to detail. Our room window looks out directly on a dumpster and pile of old pallets literally right outside our room. Also a bunch of trash cans. My wife laughed out loud when I showed her the view. They'd be better off just putting some frosted vinyl over the window--the stuff you get at Lowe's. Looking out at the trash area kind of detracts from the experience.

Issue #5. Relatively minor, but worth mentioning. The hotel is not located in close proximity to anything useful. Food, gas, etc, is not super convenient. You have to drive some distance to get to anything you need.

Issue #6. The door to our room was in poor repair. It was crooked and hard to open and close. Minor, but was one small annoyance added on top of everything else.

Issue #7. The HVAC is not functioning in the pool area. The thermostat is set to 75F, the system display shows "on", but the actual temp is in the mid 80's and the fan is not blowing. As a result, the pool area was brutally stuffy and humid with eye watering chlorine vapor. The pool itself was actually very nice, and towels were thoughtfully placed on the deck chairs.

I'm sure we'll get some boilerplate apologetic response from someone online, but will still be out nearly $100, and will have to find a place to eat in the AM.

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