Booked 4 rooms in March for July and asked for fir...

Booked 4 rooms in March for July and asked for first floor patio. But said most important was that they were close together. Checked in today and not one room is anywhere near another. This happens all the time - we come every year and have this problem every time. UPDATE: Booked 3 bedroom suite at The Retreat (was Greentree Suites but Soaring Eagle bought and updated them) in May of this year. And they did it AGAIN...all 3 of us called and were assured we had the 3 bedroom suite. But when we checked in we had a 2 bedroom suite and the other couple was not even near us! I guess they'll keep doing it cause they can. But beware! You will probably not get what you book!