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I was staying here for a week attending a conferen...

I was staying here for a week attending a conference, and on the very last night, they charged me a $55 room damage fee, that NO ONE at the front desk or accounting office can explain to me. They promised to call me after I checked out (when I noticed that fishy charge) after they followed up with housekeeping, who apparently reported the "damage," that I don't recall seeing in the newly renovated room I stayed in.

In other words, I did not cause any kind of damage in the room, and it really feels like they just want to take more money from me. I have called three times so far, each time was told they would follow up with so and so and call me back. I have waited three days, still no call back. I am very unhappy with how my stay ended, considering how expensive it is to stay at this hotel. Would not recommend.

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