I am writing in order to congratulate you on the i...

I am writing in order to congratulate you on the incredible service that I experienced at your hotel last week with my family.
It is very rare in Cyprus to be received and treated with such professionalism.
My wife and I would like to extend a special thank you to Mrs Marista who truly fulfilled her role to the utmost, and providing a service that was truly of a different caliber .
Also we wanted to thank Mr Taraboanta for taking our suggestion concerning the tiles seriously and we are sure that you have already taken care of this. Unlike other places where we have stayed, mr Taraboanta and Mrs Maritsa was genuinely concerned and alarmed at the situation and thanked us for our comment.
It really shows that this hotel has employees that care about their customer and whose focus is to make them feel as welcome and comfortable as possible.
Congratulations, this is something you dont find very often, we will definitely be visiting you again

Yours sincerley

Dimitris Katopodis