Cindy Abbruzzese

Review of Bayshore Medical Center

I actually live down in Manahawkin, NJ and was hos...

I actually live down in Manahawkin, NJ and was hospitalized locally around Thanksgiving week. I was discharged and my Copd conditioned worsened. I knew I needed to go back to the hospital again but I could not go locally.

I have been a patient at Bayshore Medical Center before and my family and I knew that I would get the quality of care that I deserve. My daughter with her ten month old baby drove one hour and half to my house and picked me up and then drove me another hour to Bayshore to help me, we ll worth it I believe! I would like to describe some folks below that contributed to my positive experience at Bayshore.

I have met Mark the patient rep in the past and have always felt comfortable knowing if I needed something, him and his team would be there for me. Since it was Christmas week, he ensured some patients had beautiful pointsetta plants for their room and also went to each room Christmas Day and danced in his Elf costume to make us just laugh as who wants to spend the Holiday in the hospital. Mark takes the time to check on patients and I thought this was a kind way to keep our minds happy. Mark also sent up a goodie bag so that I had some ear plugs and other items to make me at home. This man is an asset to your team, he is a keeper I tell you, very devoted to this quality care!

From my Er nurse, named John who took care of me with the mounds of emergencies I heard! I did get into a room, 4 South where I think it had to be the best quality care I have ever received thus far. I felt safe and that was clearly going to help drive my wellness. A cohesive environment on this floor also ensured that I could just let them take care of me. Steph, Patricia and Cait were extremely detailed in my care as well as Aline. I actually had a chest pain incident where I thought I was having a heart attack but as I listened to my nurse Steph, I saw in her face she had my emergency under control and I was going to be ok. Just plain scary! I just saw Patricia a few minutes ago as on her day off had to be here for something else and she stopped in my room to see how I was, this is the care we deserve and Management must recognize all the efforts of these dedicated people!

I had superb PCAs who were very attentive to my needs as I literally had no way to care for myself. Donna Ashley and Orlando ensured gentle baths, keeping my bed perfect and said the right things when I needed it! Sometimes it is the just one gesture that can move you to heal, they never made me feel rushed, they also listened to their patient! Just going the extra mile for each task and that is what makes quality care. Once again, Management must recognize efforts of dedicated people!

I must mention my primary doc there, Dr. Albana who was there everyday for me, listening all the time! Most doctors listen to your chest and leave, five minute max and Dr. Albania actually took the time to heal me each day! I will never forget how he directed my care and communicated that as well each day! I will always ask for Dr. Albana when I come here, he better never retire!