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This place was beautiful. The cabins were gorgeous...

This place was beautiful. The cabins were gorgeous and I did enjoy them. I also had a great time with the excursions that we had already booked for the week/weekend. I specifically came to this location for a family reunion and somewhere along the way the lines of communication went awry so it made for a disappointing event with my family. I would like to believe that if Taylor_made knew that the 4 cabins being booked were for a family reunion that they would have made sure that all of the cabins were close together. Two of them were- the other two were 5-10 minutes down the road so they weren't even in walking distance. Which in the end made everything more difficult because you are only allowed 5 cars in the driveway- which made it difficult for us all to visit one another. Understand- that the person who was in charge of organizing the event did not read the "fine print" , but once we were made aware and spoke to the front office - I guess one would have thought that they would have been more accommodating and understood the position that we were in. They were not. Flat NO, no if's, and's, or but's- so that was a bit disappointing. Again, the blame is on the person who organized on our behalf, but it would have been nice if they would have been a bit more understanding. Therefore, we literally had to carpool loads of people in on the day of the family reunion cookout to have them come and get their food and then leave... again, yes, person who organized ..dropped the ball- but seeing that it was a misunderstanding I would have thought Taylor-Made would have been like a bit more understanding - especially considering we had such a large group and rented 4 cabins. I just felt like every turn or suggestion that we tried to make , come up with was just returned with a NO , NO, NO. There wasn't any compromising. So I guess if someone is reading this review and contemplating going here make sure you do the following:

1. If you need more than one cabin - state that so your cabins are close together
2. If it's for an event - ie; family reunion, trip with friends, etc - state that so in case you are having a cookout of sorts and their is a huge lawn behind your cabin with a fire pit- can you use that space? What are your options? Can you visit the other cabins where your other family or friends are going to be at?
3. Let them know how many cars are possibly arriving- not everyone is sitting in the same car - so 5+ might be needed- we were told additional cars would be towed.

These are just some things to think about. Like I mentioned the person who organized our reunion did drop the ball, many times over. However, I just wished Taylor-Made would have been a bit more understanding in regards to our situation and they were not. Customer Service goes a long way and this was this family's first time trying something like this- so naturally there were many bumps in the road. It was just disappointing that Taylor-Made didn't want to even bend a little bit. Nevertheless, we will not be back and maybe that is for the best.

Thank you!

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