Kathleen Cleveland

Review of John Moore Services

My kitchen drain was clogged. It was the only one ...

My kitchen drain was clogged. It was the only one in the house that wouldn't drain. I called seven local (Katy) plumbers, all of whom refused to quote me a price for running a snake through a cleanout until their technician had "assessed the problem". They're betting you'll pay their inflated price and not want to go through the whole scheduling process again since their technician will be standing right there ready to run the snake. John Moore quoted me a price on the phone for a couple of different scenarios. The plumbers that wouldn't quote a price could get there that day. I waited till the next day for John Moore because they were willing to quote a price on the phone. Their technician was courteous, prompt and actually arrived 15 minutes before the appointment window. I was very pleased with the service provided by John Moore and they will be my plumber of choice in the future.