Very disappointed with customer service. First the...

Very disappointed with customer service. First they forgot to deliver my new bike and second they forgot I had scheduled my first oil change...can't get any worst than that.

If I hadn't call them to remind them of my delivery, I wouldn't have gotten it that day and they said they had to many deliveries that day....28 February, right.
They did give me a rebate, so they say, after forgetting my scheduled first oil change. Compare invoices attach and try to figure my discount. It is faster to drive to Montreal and come back for service and $100 less.
I wish they had competition here in Ottawa