pinktatoo1961 pt Review of Rand mcnally
I would give negative stars if I could!! Bought t...
I would give negative stars if I could!! Bought the truckers GPS, it failed to charge. Bought new charger, still failed to charge. Still under warranty. Nearly impossible to contact Rand McNally to get warranty repair or replacement as the website tells you to call, when you call they tell you to go to the website. Finally got someone to answer an email after SEVERAL ATTEMPTS, sent in GPS with a promise of 7 -10 days from the time they receive it for repair or replacement. It is now 15 days and NO RESPONSE despite daily emails asking where the GPS is!!!! WORST CUSTOMER SERVICE EVER!!! DO NOT BUY ONE!!! I'm guessing that they are waiting for our warranty to expire next month so they can charge us for the repair or replacement. HORRIBLE COMPANY!!!!!!!
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