If I could give 0 stars, I would!

If I could give 0 stars, I would!
Waited 45 minutes to try and get an appointment, for my very unwell dog!

He was in 2 days ago, for pain, diarrhoea and vomiting. They said he probably has an infection, and then gave him an antibiotic injection and sent us on our way. I requested a blood test, just to make sure, and they said it wasn't worth it. I felt uneasy, but thought, they know best, I'm just a concerned owner.

I called today to try and get an appointment, as he is still very unwell, he hasn't eaten or had water, has been lethargic since his last appointment, and is in a lot of pain and nearly unable to walk! The very, VERY rude lady, told me that there are no appointments for 2 weeks, and that he doesn't qualify as an emergency for "not being himself". When I told her he is in pain, and quite sick, she asked how long he had been sick for, I answered, 2 days, she chuckled and she then said if I didnt care enough to come in 2 days ago, I can clearly wait the 2 weeks! I told her he was in the other day, and that this is another appointment, as he needs it, and she suggested I could come in as a walk in, but that I would be waiting 4-5 Hours, and would probably not get seen, as it's not an emergency.

Told her I was going to call another vet to have him seen today, she laughed, and then said "you do that, goodbye".

Called my local vet, who were very concerned, asked me an array of investigative questions, to ascertain how serious it was. Was on hold with them for 9 seconds, until they said, bring him straight in.....

And there prices are a lot cheaper than Lort! Not sure what the appeal of going to lort Smith is any more? They are rather pricey, compared to most clinics, you have to wait forever to speak to someone, or for an appointment, and then they don't even care, and brush you off with better things to do??? As someone who has been taking my animals here for years, the service is pathetic! I can tell you, I won't be attempting to come again!!! Would rather get good quality vet care ANYWHERE else!