BEWARE!! I ordered twice from Asics online, twice ...

BEWARE!! I ordered twice from Asics online, twice too many. Problems with items. Unable to return at store locations.No return slips included with order. Eventually got both orders to FedEx, each order in its own return package to avoid issues. FedEx confirmed returns made of both on the same day and time. Have called three times but first they couldnt verify both were received. Then told returns had to be credited at the warehouse. Now today,after having merchandise for ten days I was told need to allow up to 14 business days. I asked for supervisor and told no . Asked where company is HQ and not the call center. I was told Mississippi. HQ is less than 10 miles away from me but unable to reach by phone it directs to email. All I can say is buyer BEWARE!