Beth Frisk

Review of Vandergriff Hyundai

DON T WASTE YOUR TIME.

DON T WASTE YOUR TIME.
They had scheduled an appointment with me. When I walked in they mentioned you are not even scheduled? After 2 email confirmations even the same day of my appointment. Made me stay 1 hour with no help with office people sitting around and laughing? We stood outside for an additional 20 min until our service rep Chris Fredericks (who was incredibly difficult to communicate and work with) finally showed up. Extremely unprofessional and rude service. Shady sales people that don't tell you accurate information or costs. Salesmen just trying to make their money. Playing with payment terms and down payments to increase the total amount but acting like they are helping you. If you point out something about the vehicle, instead of telling you they will take a look into it, they argue with you that there's nothing wrong. Very disappointed with the obnoxious and mean spirited service we received. Good thing we didn't purchase from here.