2 weeks ago I got my motorcycle license and the sa...

2 weeks ago I got my motorcycle license and the same day I applied for my driver's license ... the people behind the counters were present and no one else in the public space .. where I was sent away because I had not made an appointment ... .
2 weeks later (today) I have an appointment and I am well on time (1 person in) walk to the desk I get good help to the desk employee ... everything is going well ... until I give my passport photo.
The passport photo was not approved ... (what the f * ck ... colleagues in other municipalities have used the same three times in 5 years, 1 this week) why is this not properly stated on the website !!!!! Normal people work from 7 to 4 or from 9 to 6 .... not everyone can just make an appointment at half past 12 ... I just can't understand this ... make this an online solution or open the town hall more often in the week in the evening !!! Some things have urgency !! And then you cannot wait a total of 4 to 5 weeks for something simple that can be arranged in total (request and collection) 15 minutes !! I find this deeply sad I am ashamed of the municipality where I live !! No compassion whatsoever for other people today.

I wonder if this post is being read and taken seriously that is how far gone we are.