Ana sampaio

Review of Gett

They took me to the wrong address despite me putti...

They took me to the wrong address despite me putting the right address on their search engine. The driver tried to confirm the address with me and it was all in Hebrew. I told him the name of my hotel and the city Ramat Gan and he kept saying something else in Hebrew. I told him whatever address I put in the app is where I need to go, he said ok My phone had already died and I couldn t show him. I tried to ask him to put it on his phone, but his phone was programmed all in Hebrew. After all was said and done they ended up charging me for two rides NIS 267 which is about $74 for a 25 minute ride. The driver took a full hour to take me back to my original destination, but told me I had to be charged doubled. It was not my fault but the apps fault and they refused to refund me one trip. They didn t want to hear my explanation. I d give them 0 stars for their poor service.