Joshua Herbert

Review of Sears Holding Company

Called Sears Home Services, requested a Air Duct c...

Called Sears Home Services, requested a Air Duct cleaning. So far so good. The people arrived at the scheduled time and began work, I was not there had father in-law let them in. They Did a good job on the cleaning out of the vents and sealing the hole they use to do the cleaning and was a very good price compared to others in the area (i should have known, you get what you payed for). They left little piles of dust next to some of the vents, claimed they didn't have a dust pan and brush to pick it up. (Use to pieces of paper to pick it up!) Father in-law also noticed that they where not wearing the shoe covers that almost all service people wear. (comcast, AT&T). So now I have Salt and Snow (water) all over my house from vent to vent to front door. The floors will need to be cleaned. called up Sears and they said that doesn't sound right. well I have picture of it and no one else in my house wears a size 10 work boot. They offered me a small discount, but the point of the matter is that the people should have had more respect for my house.
Very poor experience with the costumer service and service techs. The job was ok.
Would not re-comment.