Customer service is terrible! As some would say, i...

Customer service is terrible! As some would say, it sucks! It seems the representatives that answer the phones don t know who s who around there. I don t understand how I knew the agents name that deals with group tickets and the rep didn t even know who I was talking about??? So frustrating when you feel like you have to do their job .. and then they scan the calls .. I called there trying to get a hold of the agent who deals with group tickets all day well when I started calling more than once no one picked up then I blocked my number by dialing *67 and not to my surprise someone picks up and then she asks me why I need to speak to the agent .. so irritating!!!

Now the to the park - it s dirty! I d rather take my kids to the community swimming pool .. smh so disappointed!