Claire Forsyth

Review of Ikea, Edinburgh Ltd

The items we got are great and the staff out on th...

The items we got are great and the staff out on the floor was helpful. However at the till the staff member had a shocking attitude and was very cheeky to my family and the woman before us. My mother has memory issues and forgot she had a IKEA bag on her walking frame while me and my sister placed items on the belt. The staff member ripped the bag off my disabled mothers frame and frightened with her aggressive manner and shouted at her for having the bag. So we reported to another member of staff who seemed very uninterested about the issue. I doubt I will get my mother back there any time soon.