Brooklyn's Finest Animal Clinic

Review of Suburban Surgical Company

Late delivery, Torn open Finger... "Not Their Prob...

Late delivery, Torn open Finger... "Not Their Problem":
We are a small veterinary clinic who ordered cages from them. I finally called them to see when the cages were coming and they told me to call freight company. Freight company said wed then they called me back to say Thursday. They delivered the cages but did not bring them in (which I paid extra for). We had to unpack and bring in ourselves. My employee cut her finger (deeply) on one of the cages, since we had them scattered everywhere. There was no warning of sharp edges. When I called to complain while all this is going on (which it is nearly impossible to reach customer service), I was told it was not their problem. They are not a shipping company and cannot give me a delivery estimate or date??!!!!!! They did say they will refund my money for the service to bring the cages inside which was not done.