the guy

Review of Royal Botanic Gardens, Kew

Would be 4 stars. The coffee shop is a bit of a jo...

Would be 4 stars. The coffee shop is a bit of a joke. Staff are a bit blunt and add a hidden 20 p charge to the coffee "for the cups" that they only inform you of after you ask about the fact that the price that you're charged for isn't the price on the board. The options on the menu have "regular" and "large". The barista asked "small or large" because they don't communicate the orders to the barista, so I could have just made up what I ordered on the spot. I say "regular" since there is no small option. He brings me the tiniest cup of watery coffee for something like 2.60. Turns out regular means small at this place and 2.40 means 2.60 and coffee means cloudy water