Steve Rainbow

Review of Mercure Letchworth Hall Hotel

In Covid-19 Times I do hope this isnt the Future o...

In Covid-19 Times I do hope this isnt the Future of a Long Weekend Break.
Minimal Staff Grounds unkempt & grubby.
A/C limping along as We sweltered.
Website not updated at time of Booking to reflect current situation.
Barebones Staff doing their best.
Hotel needs a proper refurb exterior window frames rotted and paint blistered off this is old not Covid related
Paid Good Money to be here.
I would have been better served to go to an IBIS this Groups supposed "lower" rated hotels anywhere always clean always well Staffed cracking Breakfasts and keenly priced.
Mercure were poor tbh