We chose this insurance for our dog. But it's a re...

We chose this insurance for our dog. But it's a real scam. We pay more than 60 euros per month for a 100% reimbursement option. For an invoice at 11 euros I am reimbursed for an invoice at 61 euros I am told that the amount is less than the deductible. Try to understand.
I chose this insurance despite the fact that my veterinarian strongly advises against it the next time I will listen to it.
I put 1 stars because the application requires us to.
The health team will not waste time answering me. Nice words for us to sign but a real calamity for repayments, however, he never forgets to levy.