D
Dennis Porch Review of Edward McKay Used Books & More
Poor customer service. I bought a book and when I ...
Poor customer service. I bought a book and when I got home discovered a page had been torn out. When I took it back they would not exchange it and told me they don't take returns for books. I asked if I could get any store credit for it, and they told me they don't accept books with pages missing... that one must have slipped past them. I asked if there were any options for me and the only offer they made was to buy another copy of it at full price. I am unhappy that they did not take responsibility for selling a damaged product.
On the positive side, they have a large selection and very reasonable prices. I recommend shopping here as long as you check every page of the book you buy.
Comments: