Parcel was delayed and left at the front door and ...

Parcel was delayed and left at the front door and was there for the entire weekend. A note that was large enough to deliver consignments to neighbors was simply ignored. In the email that the shipment was delivered, it was stated that it had been handed over to me. It wasn't even the only time. A few days before, we were at home, the doorbell rang, the program was put down and that's it. To be honest, an impertinence like her. If it were possible, I wouldn't even give it a star. In the future, I will make sure that there is no DPD shipping. As far as we are concerned, DHL is the most reliable partner to date.
In spite of a written promise to improve, a package was simply placed outside the door again and another name entered as the recipient.
The only positive thing was the employee on the phone who took my complaint. He was very polite, friendly and competent. Unfortunately, HE does not go out.