Zackery Miller Review of Parke Regency Hotel
Very disappointing stay at this hotel. The front d...
Very disappointing stay at this hotel. The front desk employee was terribly unhelpful. My girlfriend went to the front desk to ask for a few plates for us to enjoy our meal and the employee motioned to a row of cabinet in an adjacent area and grunted to "look in there".
I returned later in the evening at approximately 830PM and was hoping to get a few wine glasses (or any type of cups besides the paper coffee cups in the room) and the front desk was unstaffed and remained unstaffed for the 15 minutes I patiently waited until I returned to my room empty handed.
The following morning when attempting to check out the front desk was empty again but my receipt / invoice with personally identifiable information was laying on the counter of the front desk, as though it was left there for me to pick up. The front desk employee (the same man from the previous evening) was in a side room playing video games or day trading or something along those lines.
Bottom line, terrible hospitality and customer service. Additionally, the air conditioner in the room (#303) was poorly functioning and the room itself had a grimy, uncleaned feeling to it.

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