Josh Penny

Review of Restaurant Communion

We live in the area and having a spot like this so...

We live in the area and having a spot like this so close and local is fantastic. We want unique spots in our neighborhood to support and frequent.
We have been twice now and both times we have had some of the worst service we have ever experienced in a restaurant setting.
Both times the ticket times for our meals have been lengthy due to the smallish kitchen but mostly due to the inept service.
Twice my wife has asked for pastries, twice she was told the daily options, twice she had to ask multiple times as to where the pastry order was to only twice be told that there were no pastries. Twice she made her order based upon the pastry order and twice she wasnt able to receive correct information let alone the order.
Today she order a latte. After 20 minutes, I went to the coffee bar and asked if the latte was ready only to be told that there was no order for the latte. We asked the server only to watch him go to the POS and add the item to the order.
Once we received our food, the subsequent service was poor and stand offish from a server. That was enough for us. We stood and left.
We want to like the establishment. We love the lay out and the food is great. A smallish kitchen with long ticket time is okay and understandable, however constant ignorance to the menu and how to be a server is not.
We have tried twice and had the exact same poor quality service, so we see no reason to return, which is a shame.