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Tanya Nguyen

4 years ago

This is the worst health plan ever. My mom was in...

This is the worst health plan ever. My mom was in the ED with referral from cardiologist for unstable angina on 2/26 Alignment denied her inpatient service and said she could appeal it. She got the notice in april and she appealed it via letter a week later. Alignment sent her a letter saying her appeal was denied since the my mom emergency incident occured before the appeal. This makes no sense to us. Alignment was no help and put my mom under a lot of unneccessary stress . if there is a zero star option I will choose it. We will change her plan to original medicare

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