Grace McKendrick

Review of Sheraton Mirage Resort & Spa G...

First getaway for aggess and it rains :) Typical! ...

First getaway for aggess and it rains :) Typical! Lovely grounds and easy access to the beach, staff very friendly, but I feel the place is getting dated as time goes on. Rooms smelt musty but this was quickly fixed with being able to open the windows (rare!) and see/smell/hear the storms come in. Room was "okay" but didn't match how much we paid. The walk from the reception to the room was a fair distance, did not concern us as we have no mobility issues but if this is an issue I would recommend requesting a room closer. Self parking was easy and free.
There was a conference on at the same time as we were there and I felt it took the edge off the experience of being in 5 star resort (My opinion is it was the type of people attending - sorry!) People at the buffet breakfast taking fruit, pastries and jams and putting into their handbags, left over prawn heads from the night before still on the floor, plates not being removed and piling up on people's tables with so much food wastage and the queue to go in was at least 20 deep! Tables not cleared quickly enough once guests have left the area and no service in regards to coffee & tea? Food was running out when it was 9am - I managed to get the last little pancakes. The location for beach access and Sea World is great. Or you just wanted to relax near the pool. Otherwise being closer to SP and BB is a much better bet with other hotels offering better deals for less.